Privacy Policy

This Privacy Policy explains how the Flex Fitness mobile application (package com.ajwan.gymapp), operated by RAJESH D D BABU, collects, uses, retains, and deletes your personal data. Last updated: 22 June 2026.

Information We Collect

  • Personal details such as name, phone number, email, and age when registering.
  • Membership and subscription details.
  • App usage data such as preferences, logins, and interactions.

How We Use Information

  • To manage your membership account.
  • To process payments and renewals.
  • To provide support and respond to inquiries.
  • To improve our services and app experience.
  • To send notifications and offers (optional, you may opt out).

Data Sharing

  • We do not sell or rent your data.
  • Shared only with authorized staff and service providers under confidentiality agreements.
  • May be disclosed if required by law or for safety/security reasons.

Data Retention & Security

  • How long we retain data: We retain personal information, including name, phone number, email address, age, membership details, and app usage data, for as long as the user maintains an active account with Flex Fitness. Inactive or closed accounts are deleted as described below.
  • If a user requests account deletion, personal data will be permanently deleted within 30 days of verification of the request, unless a longer retention period is required by applicable laws or regulatory requirements.
  • We implement reasonable technical and organizational security measures to protect user data from unauthorized access, disclosure, alteration, or destruction.

Your Rights

  • You can request to access, update, or delete your data.
  • Contact us at info@flexq8.com.

Children's Privacy

We do not knowingly collect data from individuals under 16 years old.

Data Deletion

  • Users may request deletion of their account and personal data at any time by contacting us at info@flexq8.com.
  • Upon receiving and verifying a deletion request, we will permanently delete the user's personal data within 30 days, except where retention is required by law.
  • Users may also request access to or correction of their personal information by contacting us at info@flexq8.com.

Contact Us

Email: info@flexq8.com
Phone: +965 2227 5454
Address: Flex Fitness, Kuwait